RETURNS & REFUNDS

RETURNS

We believe in thoughtful purchases.
And thoughtful resolutions.

• Returns are accepted only if an item arrives damaged or incorrect.
  
  
• Issues must be reported within 48 hours of delivery, along with an unboxing video.
  The details matter.
  
  
• Items must be unused and returned in original packaging.
  Just as they arrived.

Custom or made-to-order pieces are not eligible for return.
Some things are made just for you.

REFUNDS

Approved refunds are processed to the original payment method.
Clean, simple, fair.